Windows 10: Error upgrading Windows 7 to 10

Discus and support Error upgrading Windows 7 to 10 in Windows 10 Installation and Upgrade to solve the problem; The download and install process proceeds smoothly until 91% install and update. After that point it fails and reboots to Windows 7 showing the error... Discussion in 'Windows 10 Installation and Upgrade' started by MWhite624, Oct 4, 2019.

  1. M
    MWhite624 Win User

    Error upgrading Windows 7 to 10


    The download and install process proceeds smoothly until 91% install and update. After that point it fails and reboots to Windows 7 showing the error code 0xC1900101 - 0x4000D.

    I've followed all the troubleshoot advice at both locations https://support.microsoft.com/en-us/help/10587/windows-10-get-help-with-upgrade-installation-errors and https://docs.microsoft.com/en-us/windows/deployment/upgrade/resolution-procedures#0xc1900101 with no success to show. I've checked and updated all drivers, eliminated potentially problematic programs, updated Windows Update and ran the system installing updated updates. The setuperr file in $Windows.~WS/Sources/Panther reports the same error messages each time.


    2019-10-03 14:16:33, Error MOUPG CInstallUI::GetDefaultLanguage(1924): Result = 0x80070002[gle=0x00000002]

    2019-10-03 14:16:42, Error MOUPG CSystemHelper::CheckConnectedStandby(642): Result = 0x80070057

    2019-10-03 14:34:42, Error MOUPG CSetupManager::GetDUSetupResults(6344): Result = 0x80070490

    2019-10-03 14:35:21, Error MOUPG CDlpTask::Cancel(982): Result = 0xC1800104

    2019-10-03 14:35:21, Error MOUPG CDlpTask::Cancel(982): Result = 0xC1800104

    2019-10-03 14:35:21, Error MOUPG CDlpTask::Cancel(982): Result = 0xC1800104

    2019-10-03 14:35:21, Error MOUPG CDlpTask::Cancel(982): Result = 0xC1800104


    The setuperr file in $Windows.~BT/Sources/Panther reports a much longer file, to save space I provided a link to the error log below.


    https://docs.google.com/document/d/e/2PACX-1vSSe6Nbq2NUSb79FkgimlkErkWJSXlknNbnBCNt9JP79wM1SLv98KSCWttisay2yOX6tfqBvcirxc1m/pub


    Anything to help with this would be greatly appreciated.


    Thanks!

    :)
     
    MWhite624, Oct 4, 2019
    #1
  2. N
    Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Oct 4, 2019
    #2
  3. M
    Mussels Win User
    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Oct 4, 2019
    #3
  4. T
    TheLostSwede Win User

    Error upgrading Windows 7 to 10

    Installing Windows 10 using Windows 7 key

    Nope, you need to install Windows 10 first and make sure the Windows 7 key is transferred to your Windows account after you've installed Windows 10 (not quite sure how that works). I missed the last step and I could not activate Windows 10 after a re-install... Microsoft seem to have done everything they can to make it a PITA. Also, it's technically too late to do this now anyhow, as the upgrade offer has expired. But KMSPico works quite well...

    As for getting rid of Windows, delete the Windows folder.
     
    TheLostSwede, Oct 4, 2019
    #4
Thema:

Error upgrading Windows 7 to 10

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