Windows 10: My pc sleep and refused to wake up

Discus and support My pc sleep and refused to wake up in Windows 10 Performance & Maintenance to solve the problem; My pc sleep and refused to wake up, have press the power button to force shut it down for the system to reboot, but the system is not shutting down,... Discussion in 'Windows 10 Performance & Maintenance' started by Owoka, Apr 30, 2024.

  1. Owoka Win User

    My pc sleep and refused to wake up


    My pc sleep and refused to wake up, have press the power button to force shut it down for the system to reboot, but the system is not shutting down, and is not removable battery what can I do. The keyboard light and the power button is blinking, what can I do and what is the cause and solution

    :)
     
    Owoka, Apr 30, 2024
    #1

  2. Sleep / Wake Function, malfunctions after waking

    Hi,

    Issues that arise after waking up the PC from sleep mode might have been caused by a software conflict or system file corruption. For us to clarify the issue, we would like to ask these questions:

    • What is the exact issue that you are experiencing?
    • Did you notice any recent system changes prior to this issue?
    • Have you encountered any error message?
    • What troubleshooting steps have you done so far?

    If you are having issues waking your PC from sleep, we suggest running the
    Power troubleshooter
    as an initial troubleshooting. Kindly follow these steps:

    • Click on Start.
    • Type Troubleshoot, and then press Enter.
    • Under Find and fix other problems, click on Power.
    • Click on Run the troubleshooter button.
    • Follow the onscreen guide.

    We will wait for your response.
     
    Janeane Cru, Apr 30, 2024
    #2
  3. wake from sleep issue in windows 10

    Hi,

    Thank you for posting your reply. Apologize for the delay in response.

    I suggest you to check which devices are configured to wake up the computer from sleep by following the steps below:

    • Right click on Start icon and select Command Prompt (Admin).
    • Type the command line below:
    Powercfg /devicequery wake_armed

    3. Check if the devices (Keyboard, Mouse, Ethernet cable) are listed.

    If the system is not going to sleep and going to Hybernate, the only option to wake up is to press the Power button.

    Hope the information is helpful.
     
    Eeshwar Kumar, Apr 30, 2024
    #3
  4. My pc sleep and refused to wake up

    Troubleshooting PCs spontaneously waking from sleep

    I've also battled with sleep/wake issues over the years, and from experience have learned that trying to find, or rationalise, the root cause is a waste of time. All you need is `powercfg`.

    `powercfg -devicequery wake_armed` from an Administrator PowerShell window/Command Prompt will give you a list of all devices that can possibly wake the PC. This command is interesting because very often, it will show devices that you'd never expect being able to wake your computer. I think in one instance I had the chipset device listed!

    `powercfg -devicedisablewake "device_name_from_device_query"`will prevent said device from ever waking the computer. This command is 100% the only thing I have found that will resolve sleep/wake problems. Updating drivers, unplugging peripherals, switching to a cleaner power supply (UPS), changing ethernet cables... none of those have helped, yet`powercfg -devicedisablewake` has done the trick.

    Note that occasionally, devices you have disabled wake for may start waking up the PC again - this happens if you plug a USB device into a different port, or occasionally when drivers are updated, because Windows sees it as a new device. In that case rerun `powercfg` to find and disable that device again.

    If this does not resolve your wake issues, I would start looking at power fluctuations.
     
    Assimilator, Apr 30, 2024
    #4
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My pc sleep and refused to wake up

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